Yakushi Onsen HATAGO,located near Kusatsu,Gunma. Feel ancient taste of Japan and a relaxing time.

EnglishKoreanSimplified-ChineseTraditional-ChineseThai

Tel: 0279-69-2422Ask us about group plan.

Top page > FAQs

FAQs

We publish about question with many inquiries from visitor.

About means of transportation, access
About access in case of use of train and car
From station about pick-up bus
Use time about reservation, payment
Is credit card usable?
About time, rate of day trip bath
Please tell time for check-in check-out
About charge of child
How long are cancellation charges caused?
Can we arrive early?
Rate of chartered bath, reservation method?
About facility, service
Can cake prepare?
Is there parking lot?
Is companion of pet possible?
Is preparation for private room possible by use of lunch, dinner?
Do you cope with food allergy, likes and dislikes?
Is meal meal in the room?
Amenity, facilities of room
Is there karaoke?
Is it natural hot spring? Is it available for 24 hours?
Is there massage?
Facility, contents which we can experience
Is one Yakushi Onsen hotel?
About soundproofing of ease building

About means of transportation, access

About access in case of use of train and car
Please confirm the details from page of "traffic access".

↑We return to list of questions

From station about pick-up bus
We offer free pick-up bus targeting at guests. ※Reservation required
As for the meeting, as for two flights at 17:15, the forwarding, there are and two flights at 12:50 from HATAGO with at 14:25 from JR Agatsuma Line Nakanojo Station at 10:20. The details, please identify page of "traffic access".

↑We return to list of questions

Use time about reservation, payment

Is credit card usable?
Available.
JCB, VISA, master, AMEX, UC, DC, Diners Saison is available.
It becomes the handling only for lump sum payment.

↑We return to list of questions

About time, rate of day trip bath
Available. During from 10:00 to 16:00 (※ summertime - 17:00), we usually open facility.
Bath opening concerning cleaning may vary according to day.
Usually…For "hot water of volost" from 10:00 to 16:00, it is "waterfall we see no hot water" from 11:00 to 14:00
It is adult 1,200 yen, dwarf (less than primary schoolchild) 600 yen in bathing, visit pack.
The details, please identify page of "one-day guidance".

↑We return to list of questions

Please tell time for check-in check-out.
At check-in 15:00, it is usually check-out 10:00. It fluctuates depending on plan.
In addition, you can have you arrive early as open volost costs thatch town from 10:00.

↑We return to list of questions

About charge of child
Primary schoolchild (in the case of meal which is equal to adult): 70% of adult rates
Less than primary schoolchild (kids' lunch): 50% of adult rates
Less than primary schoolchild (with meal or bedclothing): 30% of adult rates
3 years old or younger (there is no bedclothing in meal): 1,080 yen ※0-year-old child is free.

↑We return to list of questions

How long are cancellation charges caused?
We charge about cancellation charges as follows.
Cancellation day On the day (there is no communication) On the day (there is communication) The day before Two days ago  
Cancellation charges 100% 50% 50% 20%

↑We return to list of questions

Cancellation day
Can we arrive early?
As open volost costs thatch town from 10:00, you can have you arrive early.
Visit of each facility, bathing of bath are possible, too. (toward staying, we rent towel about bathing after check-out before check-in free at the front desk.)

↑We return to list of questions

Rate of chartered bath, reservation method?
It is 2,000 yen by the 40-minute use.
We heard reservation at the time of check-in. We heard one used in one-day one after arrival. ※Please note that you did not hear advance reservations.

↑We return to list of questions

About facility, service

Can cake prepare?
We offer. As you ask about size or message over telephone, please contact by all means by three days ago you like. In addition, other than cake, we heard order for bouquet.

↑We return to list of questions

Is there parking lot?
There is free parking lot. One-day accommodation is basically unnecessary for reservation of parking lot together, but I would like notification just to make sure when we come by several cars.

↑We return to list of questions

Is companion of pet possible?
Possible. There are the pet accommodations. ※Care becomes responsibility of visitor (owner).
But please note that walk in volost has you decline. The facility still asks for movement in part of concrete (as for the walk around HATAGO, free). The details of the pet accommodations, please identify page of "house of Pochi and puss".

↑We return to list of questions

Is preparation for private room possible by use of lunch, dinner?
About suppertime, we offer grade of meal in private room if we can have reservation with [discerning low dining table of cook].
In the case of others, we accept in form that, therefore, you want, but may not offer depending on status of the day. Thank you for your understanding.

↑We return to list of questions

Do you cope with food allergy?
We cope. As you replace with meal different as possible, please order the details at the time of reservation.

↑We return to list of questions

Is meal meal in the room?
Guest offers in restaurant of thatched house. We have you enjoy seasonal wall furnace village banquet dishes, and it is offering in restaurant to make use of original material and cooking method.

↑We return to list of questions

Amenity, facilities of room
We usually offer one piece of yukata, work batter one piece, bath towel, face towel, tabi socks per person, toothbrush set, shaver (man), shower cap (woman), short coat, clogs. In guest room such as lotion, emulsion, dryer, medicine chest there is offering.

↑We return to list of questions

Is there karaoke?
We can offer sweets shop "storehouse door" (or "the Konnos") after dinner as karaoke room. ※Reservation required
As there are only two, there is this on day not to be able to accept depending on the congestion situation, too.

↑We return to list of questions

Is it natural hot spring? Is it available for 24 hours?
Large communal bath "hot water of doctor" is natural hot spring gravity-feed irrigation. "Only hot water of doctor" is available for 24 hours.
Other bathhouse business hours / "waterfall we see no hot water" 6:00 - 0:00/ "hot water of volost" from 6:00 to 22:30

↑We return to list of questions

Is there massage?
We heard for 6,000 yen until from 20:00 to 2:00 for 3,000 yen, 60 minutes for 30 minutes.
Reservation is until 20:00 of the day.

↑We return to list of questions

Facility, contents which we can experience
Making soba experience is possible. ※Reservation required
Guest usually shows around ... at 10:30 after check-out. There are change and day not to be able to accept depending on the congestion situation at time. The details, please identify page of "making soba experience".

↑We return to list of questions

Is one Yakushi Onsen hotel?
Yakushi Onsen HATAGO is one hotel of unexplored hot spring.
There are other spa hotels in the outskirts, too, but the source or facility become different another hotel, too.

↑We return to list of questions

About soundproofing of ease building
Ease building is not perfect for soundproofing for wooden construction.
We may be worried about sound of neighboring guest room and footsteps of upper floor.

↑We return to list of questions

FAQs

About means of transportation, access
Use time about reservation, payment
About facility, service

Search plan from accommodation date

Accommodation date
Year MON  SUN
Number of nights
Night
Number of people
.

↑ PAGE TOP